Questions & Answers

Are your plans month-to-month?

Yes. Membership plans at Ivy Street are month to month. We simply ask that you give us a 30-day notice at the end of your time with us. We also ask that you sign our code of conduct.
Do you provide mailbox services?

Generally, we can provide mailbox services to any member on our dedicated plan.
Do you require a deposit?

Yes, we require a refundable safety deposit equal to one month’s membership fee at the start of your membership in order to grant you 24/7 access to the space. The deposit may be used as your last month’s membership payment or refunded when you leave. (However, we also reserve the right to deduct from the deposit should you damage anything in the space.)
Can I access the space after-hours or on the weekend?

Yes! If you're an Ivy Street member with a Dedicated or Shared plan, you will have access to the space 24/7!
Do you offer a day pass?

Yes! A day pass is $30/day, Monday–Friday, 9am - 5pm, subject to availability. Learn more about our day pass.
Can I try Ivy Street before joining?

Yes! Anyone interested in a membership plan can request a Free Trial Day with a shared desk and our workspace amenities, Monday–Friday, 9am - 5pm. Overnight access and ongoing mail service aren't included. Request a free trial day and we'll confirm availability with you.

Can I rent your conference room?

Yes, in addition to being free for members, the conference room is available to non-members for $65/hour, Monday–Sunday, 9am - 5pm, with a one-hour minimum. Learn more about conference room rental.
What is the policy for using the conference room?

The conference room is free to use for all Ivy Street members for virtual and in-person meetings. Members can reserve time slots based on availability on our shared Google calendar. If the conference room is not booked, members may use it at your convenience until the next booking.

Do you host community events at Ivy Street?

We regularly host a number of community events including meetups, seminars, neighborhood gatherings, and so on. We also host regular happy hours and other social events to help our coworkers connect with each other. Community events can be hosted for free or at a reduced rate. Learn more about community events.

Can I rent your entire space for a private event?

Yes, our entire space is available for private events. Learn more about private events.

Do you have private offices for rent?

No, we do not offer private offices. We designed Ivy Street to create a community of coworkers who work alongside each other in a shared space. However, we do have a conference room and phone booths for private calls and zoom meetings.

What is the policy for using the phone booths?

Phone booths are available on a first-come, first-served basis. We ask that you use the phone booths only for the duration of a call or meeting.
Are the phone booths soundproof?

Yes, we designed the phone booths to be soundproof so you can take a call in private without being overheard by other coworkers.
What's inside each phone booth?

Each phone booth includes a countertop workspace for a laptop, a comfortable chair, a power outlet, and an Ethernet port. The booths are also well-lit and air-conditioned for a comfortable work environment.

How does parking work?

Parking is a breeze at Ivy Street. For starters, it’s free! There are no metered spots in South Park, so you don’t have to pay anything. And, secondly, because South Park is less busy than other neighborhoods like North Park or Downtown, there’s always ample street parking within a block or two of the space.
Do you have bike parking?

Yes, we have two bike racks directly outside the space. The racks are right next to our entrance and are visible from inside the space, so you can feel comfortable leaving your bike outside while you work.
Is there public transportation nearby?

Yes, there is a bus stop across the street from Ivy Street that is served by the #2 bus line. From South Park, you can take the #2 MTS bus line to Downtown, Golden Hill, and North Park.

Is there an outdoor space where I can work?

Yes. Ivy Street has a lovely outdoor patio with a mix of work tables and comfy chairs. It is shaded most of the day and even has a place to plug in!
What is the noise level like at Ivy Street?

We describe the noise level of Ivy Street as being somewhere between a library and a coffee shop. We want you to feel able to take a quiet phone call or respectfully chat with a fellow coworker but without the chaos and commotion of a coffee shop that can break our focus and productivity.
Can I leave my stuff overnight in the space?

Yes. If you are signed up on our Dedicated plan, you can leave anything that fits on, around, and underneath your desk. Additionally, we provide small lockers, in which you may safely leave any additional belongings.